Readyforbusiness
Social Enterprise Register
Readyforbusiness
Social Enterprise Register
We believe that it is important to share experience. These case studies illustrate examples of social value in commissioning & procurement and successful Third Sector and public sector engagement from a number of perspectives. This includes case studies on individuals who have championed community benefit within their organisations, organisations who have considered social value and community benefit in procurement and the mechanisms they have adopted to deliver it.
If you have any feedback on any of these case studies or have any material you believe would make an interesting case study please contact us at Ready for Business, [email protected] or telephone 0141 425 2914.
Pauline has been at the forefront of championing the social enterprise movement in Scotland for well over twelve years. As CEO of Social Firm Scotland (SFS) she is passionate about the value of social firms in creating work opportunities for people who experience barriers to employment - in particular, people with a disability, mental health issue, substance abuse, a prison record, homeless issue and young people.
Download Full Case StudyNorth Lanarkshire Council (NLC) is increasingly recognising the importance of community transport in helping to meet local transport needs in a financially efficient way. NLC wants to improve joint working with North Lanarkshire’s emerging community transport sector. After participating in the Partners for Change process involving NLC, Strathclyde Partnership for Transport (SPT) and the third sector community transport providers there is now a Partnership Plan in place that improves co-operation, implements a number of resource sharing opportunities and identified a range of community transport solutions.
Download Full Case StudyPublic service delivery in West Lothian are facing major challenges and has to adapt to sustain services and deliver better local outcomes. West Lothian has taken part in the Partners for Change process to increase collaborative working and help the Public and Third Sector to make the changes that are necessary. The Council and its partners are now engaging in a wide-ranging effort to increase Third Sector involvement in service planning and delivery and to improve commissioning and procurement processes.
Download Full Case StudyFollowing a review of its services by Fife’s Youth Offenders Management Group (YOMG), Fife Council, decided to put the service out to tender. This provided the group the opportunity to develop outcome measures for the service. This included outcomes for the young person themselves and their victims, as well as outputs such as the number of young people to be engaged.
Download Full Case StudyIn collaboration with NHS Lothian, Edinburgh Council, Queen Margaret University and the Third Sector, the Royal Edinburgh Hospital campus redevelopment programme has been identified as a major opportunity to redesign services through the collaborative application of the Public Social Partnership (PSP) Model. With support and guidance from Ready for Business, two workstreams of activity are underway and beginning to reshape the way that health services are delivered.
Download Full Case StudyFife Council is a progressive Local Authority with a strategic approach to engaging with local organisations as part of its wider Supporting Enterprising communities programme within its overarching Council Plan. Fife Council engaged with the Partners for Change process with the aim of further developing its relationship with the Third Sector. As a result a plan is now being implemented to engage the Third Sector more fully in planning and commissioning of services with the aim that this will increase innovation and service quality whilst delivering more efficient services across Fife.
Download Full Case StudyThe operating environments of Local Authorities and the Third Sector are becoming more and more blurred; a move towards preventative service provision; an integration of service planning and provision; and a move towards localism and personalisation in service. With this shared agenda, North Ayrshire Council took part in the Partners for Change process in order to strengthen its relationship with the Third Sector and to take collaboration to the next level. The resulting action plan to increase the role of the Third Sector in service planning and delivery is now being implemented.
Download Full Case StudyThis special case study briefing examines North Lanarkshire Council’s purchasing from the third sector. The information contained in this paper is drawn from an analysis of all Council spending on external suppliers, including the examination of over 5,000 supplier records and accompanying financial transactions.
Download Full Case StudyIn the first half of 2013, Fife Council, in conjunction with members of its Early Years Strategy Group from NHS Fife and the Third Sector, participated in the Partners for Change process to review delivery of Early Years services in Fife and explore the opportunities to involve the Third Sector earlier and more deeply in the planning and delivery of Early Years services.
Download Full Case StudyBrendan joined Inverclyde Council in 2010 as its Corporate Procurement Manager. He was a member of the first ever Partners for Change Programme in Scotland. This is a tried and tested process of securing better local outcomes through improved collaboration with the third sector. The programme is supported by the Ready for Business programme with funding from The Scottish Government. Brendan found this process and the learning that came out has informed his current approach to procurement within Inverclyde Council.
Download Full Case StudyFalkirk Council is committed to adopting PSP as its process of choice in supporting radical redesign of services. The Council was aspiring to a cohesive fostering service made up of internal and external providers that would meet the best needs of fostered children.The contract for foster care services was used to test out the PSP commissioning model. The framework developed through co-creation with providers was piloted for a year, and now contracts have been signed with successful providers.
Download Full Case StudyClyde Gateway, an urban regeneration company is driving forward a massive 20-year investment programme in the east end of Glasgow. It requires contractors to meet Community Benefit requirements. The contract for Rigby Street access and repair work required the contractor to support the Parkhead Community Garden Project. In lieu of on-site support the agreement with Playbusters that managed and developed the project was to provide a donation to the gardening project, as well as technical support services.
Download Full Case StudyAberdeen City Council piloted the use of the Social E-valuator™ tool to measure the social return on Council investment in two externally provided employability services. Social E-valuator™ is an on-line tool using ten simple steps to measure the social impact of projects and programmes. The Council has now a better insight in the social impact that is created by Pathways to Employment and shmuTRAIN’s Positive Transitions programmes and is now set up to use the method more widely to take account of the social impact of interventions in resource allocation decisions.
Download Full Case StudyDavid Williams has been Executive Director of Social Care Services for Glasgow City Council since December 2012. Starting as a social worker in Glasgow he then worked for thirteen years in the third sector, first as Assistant Director with NCH (now called Action for Children) and most recently as Director of Services at Quarriers.
Download Full Case StudyDelivering an accessible ‘public transport’ Games for the London 2012 Olympics and Paralympics, that would make best use of existing transport infrastructure and services, was no small challenge. It required strategic thinking, pragmatism, the forging of new partnerships and a community transport sector geared to play its part. Ealing Community Transport, at a national level, and Community Transport Glasgow and Order of Malta Dial-a-Journey at a local level in Glasgow fulfilled a key role in bridging the gap between public transport and Games venues for disabled spectators. London 2012’s approach shows how the public sector can maximise the value it gains from the social enterprise sector by playing to the sector’s strengths.
Download Full Case StudyEast Renfrewshire Community Health and Care Partnership (CHCP) is an innovative partnership, between East Renfrewshire Council and NHS Greater Glasgow and Clyde. It is keen to develop new ways of working to drive change both in the way services are designed internally, and in partnership with other provider organisations.
Download Full Case StudyThe opening of the new Low Moss prison in 2012 provided a significant opportunity for the public and third sector to work together to ensure services accessed by prisoners could be as effective as possible. The Public Social Partnership model was identified as the most effective approach to this engagement and was adopted for the re-design of the throughcare pathway for convicted short-term prisoners and those on remand. This approach already appears to have brought significant shared learning and benefits for public and third sector partners.
Download Full Case StudyNHS Greater Glasgow and Clyde (NHSGGC) have used Community Benefit Clauses (CBCs) in procuring the new South Glasgow Hospitals (nSGH). This resulted in Project OsKar, a subsidiary company of Kibble which is a wellestablished social enterprise, winning the contract to provide industrial painting services for the fencing around the building site. This was the first time NHSGGC used CBCs in procurement and provided a high profile example of the use of social clauses to deliver supply chain benefits to the social enterprise sector.
Download Full Case StudyGlasgow’s Regeneration Agency (GRA) tested and applied an innovative approach to valuing the outcomes achieved by its Youth Employment Service (YES) to assess the social value created and account for public spending. This is the first time that The Value Game, an interactive visual tool, has been used in Scotland to express the value of outcomes created by a service. GRA is now better equipped to make social value assessments in the future.
Download Full Case StudyFife Council is one of Scotland’s largest local authorities and one which has developed an increasingly productive working relationship with the third sector.
Download Full Case StudyFalkirk Council has now tested and applied a relatively new approach to identifying and valuing service outcomes – Social Return on Investment (SROI). This is an approach now being examined by a growing number of Local Authorities, and which has provided a range of new insights into the effectiveness, impact, and social value created by the Grangemouth and Bo’ness Family Support Service.
Download Full Case StudyFalkirk Council is one of the first local authorities in Scotland to embed a wide-ranging approach to strategic commissioning based on the Public Social Partnership (PSP) model. The development of strategic commissioning framework based on PSP principles has been informed by practical consideration and testing of the model within Children’s Services and other areas. Already this approach appears to have brought significant shared learning and benefits for public and third sector partners.
Download Full Case StudyEast Dunbartonshire Council and partners have developed an innovative response to the challenge of delivering dementia care to the ageing local population. The Dementia Clinic Advisory Service is built on a model of co-production and choice for people with dementia.
Download Full Case StudyCommitted to the principles of outcomes-based planning and accountability, Angus Council has developed the Wellbeing Web; a simple, visual technique for measuring outcomes for children and families, and for understanding the value of services.
Download Full Case StudyAndy moved from a programme management position within the financial sector, initially on a six month contract, to carry out an assurance role in relation to procurement within NHS Lothian and NHS Tayside.
Download Full Case StudyInspired by Carnegie Trust’s Rural Programme and funded by Highlands and Islands Enterprise (HIE) Argyll and Bute Council wanted to make the most of working with the third sector to deliver better services to rural communities. From the encouraging results of the Demonstration Project, the Argyll and Bute Local Services Initiative (ABLSI) was established to initiate positive changes in working relationships and the commissioning of services from the third sector.
Download Full Case StudyThis case study is of the first Local Authority area in Scotland to participate in the Partners for Change process, Inverclyde is now implementing wide-ranging action to involve the third sector more fully in service planning, to ensure a level playing field during procurement processes, and to grow the role of the sector in public service delivery.
Download Full Case StudyThis case study introduces learning from the work of Mike McNally, one of the longest-serving Community Benefit 'Champions' currently active in Scotland's public sector. Mike's task is to maximise the use and impact of Community Benefit Clauses in relation to public investment in the physical infrastructure and related services in Glasgow
Download Full Case StudyThis case study examines learning from the way in which Glasgow City Council has systematically introduced measures to maximise the Community Benefit arising from the procurement of its investment in public infrastructure. The Council's ambition is now to roll out this approach to impact across all significant public service contracts.
Download Full Case StudyThis case study provides an example of the way in which Community Benefit Clauses can be used to promote the development of social enterprises. It examines the award of a catering contract to Unity Enterprise as part of the contract to construct the Glasgow Commonwealth Arena and Velodrome.
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